Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Driver," "Carrier," or "Client") and SwiftHault Dispatch LLC ("SwiftHault," "we," "us," or "our"), governing your access to and use of our dispatch services, website, and any related communications. By signing up, submitting your MC authority, or using our services in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our services.

Description of Services

Load sourcing: searching major load boards (DAT, Truckstop.com, and broker networks) for freight matching your equipment, lanes, and schedule.
Rate negotiation: contacting freight brokers on your behalf to negotiate the highest available rate per load.
Paperwork handling: preparing and submitting broker carrier packets, rate confirmations, W-9 forms, and insurance certificates.
Invoice and factoring submission: compiling BOL and POD documents and submitting invoices to your designated factoring company or directly to brokers.
24/7 driver support: providing live dispatcher access for breakdowns, detention disputes, lumper coordination, and broker communication.
Compliance assistance: broker credit checks before booking, document trail maintenance, and back-office record keeping.

Dispatch Commission & Payment

SwiftHault charges a commission of 5%–10% of the gross load rate for each load successfully dispatched, as agreed in your individual service agreement.
Commission rates are fixed per client and confirmed in writing before dispatch services begin.
Commission is deducted from each load payment or invoiced separately, depending on your payment arrangement.
Invoices are due within 7 days of load delivery. Late payments accrue interest at 1.5% per month.
SwiftHault does not charge any setup fees, monthly retainers, or cancellation penalties unless stated in a separate written agreement.
All rates are in US Dollars (USD).

No Forced Dispatch

SwiftHault operates on a strict no forced dispatch policy. Every load offer is presented to you for your review and approval before it is booked. You retain full authority to accept or decline any load for any reason without penalty. We are a dispatch service — not a motor carrier. You remain the independent carrier operating under your own MC authority, and all decisions regarding load acceptance are yours alone.

Carrier Responsibilities

Maintain valid MC authority, USDOT registration, and all required federal and state operating permits.
Carry minimum required cargo and liability insurance as specified by FMCSA and as required by individual brokers (typically $100,000 cargo / $1,000,000 liability).
Provide accurate, up-to-date insurance certificates and W-9 on request.
Operate in compliance with all FMCSA Hours of Service (HOS) regulations and ELD mandate requirements.
Communicate promptly with SwiftHault regarding any delays, accidents, breakdowns, or load issues.
Honour all rate confirmations and load commitments once accepted — cancellations after confirmation may result in TONU claims and may affect your dispatch relationship.
Maintain your equipment in DOT-compliant condition.

Limitations of Liability

SwiftHault acts solely as a dispatch agent. We are not a motor carrier, freight broker, shipper, or party to the bill of lading. We bear no liability for: cargo loss or damage; delivery delays; broker non-payment; accidents or injuries occurring during transit; or any claim arising from the carrier-broker relationship. Our total aggregate liability to you for any claim arising under these Terms shall not exceed the total commission paid by you to SwiftHault in the 90 days preceding the claim. We provide no warranties, express or implied, regarding load availability, freight rates, or broker creditworthiness, though we perform reasonable due diligence on brokers before booking.

Indemnification

You agree to indemnify, defend, and hold harmless SwiftHault Dispatch LLC, its members, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your operation of a commercial motor vehicle; (b) your breach of these Terms; (c) your violation of any applicable law or regulation; or (d) any cargo claim, personal injury, or property damage resulting from your trucking operations.

Confidentiality

You agree not to directly contact brokers, shippers, or other freight sources introduced to you through SwiftHault without our consent for a period of 12 months following termination of services.
SwiftHault will keep your MC authority, equipment details, financial information, and lane data confidential and will only disclose it as necessary to perform dispatch services.
Both parties agree to keep the specific commission rate and service terms confidential.

Term & Termination

These Terms remain in effect for as long as you use SwiftHault services. Either party may terminate the dispatch relationship at any time with 7 days' written notice via email. SwiftHault reserves the right to terminate services immediately and without notice in the event of: repeated load cancellations after confirmation; non-payment of commissions; fraudulent activity; or operating without valid authority or insurance. Upon termination, all outstanding commissions become immediately due and payable.

Dispute Resolution

Any dispute arising out of or relating to these Terms or our services will be resolved through binding arbitration in accordance with the American Arbitration Association (AAA) Commercial Arbitration Rules. Arbitration shall take place in Chicago, Illinois. The arbitrator's decision shall be final and binding. Both parties waive any right to a jury trial. This clause does not prevent either party from seeking emergency injunctive relief in a court of competent jurisdiction to protect confidential information or intellectual property rights.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to conflict-of-law principles. Federal law, including FMCSA regulations (49 CFR), applies to all aspects of motor carrier operations described herein.

Changes to Terms

We reserve the right to update these Terms at any time. We will notify active clients of material changes via email at least 14 days before they take effect. Continued use of our services after the effective date constitutes acceptance of the revised Terms. The most current version will always be available at swifthault.com/terms-of-service.

Contact

For questions about these Terms, please contact:

SwiftHault Dispatch LLC
Email: legal@swifthault.com
Phone: 1-800-555-5555
Website: swifthault.com